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Where Do Women’s Jobs Come from?

Job Resegregation in an American Bank

University of California, Davis

Larry W. Hunter

University of Wisconsin-Madison

We derive a 4-step process of occupational sex segregation from a case study of restructuring in a large American bank. This change was occasioned by a restructuring initiative that created new positions. Through interviews with employees and direct observation of work in four geographic regions, we identify four factors that underlie the process of resegregation: Managers built gendered assumptions into the new jobs; employees responded to these cues and to the characteristics of the jobs; management made job assignments that were consistent with both their assumptions and employees’choices; and both managers and employees developed shared gender norms associated with the new positions.

Key Words: sex segregation • gendered organizations • gender and work • workplace restructuring • service sector

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