About the Authors
Work and Occupations 2000 27: 275-277. [PDF]  

HOLLY J. McCAMMON and LARRY J. GRIFFIN

Workers and their Customers and Clients: An Editorial Introduction
Work and Occupations 2000 27: 278-293. [PDF] [References]  

BONNIE H. ERICKSON, PATRICIA ALBANESE, and SLOBODAN DRAKULIC

Gender on a Jagged Edge: The Security Industry, its Clients, and the Reproduction and Revision of Gender
Work and Occupations 2000 27: 294-318. [Abstract] [PDF] [References]  

BARBARA A. GUTEK, BENNETT CHERRY, ANITA D. BHAPPU, SHERRY SCHNEIDER, and LOREN WOOLF

Features of Service Relationships and Encounters
Work and Occupations 2000 27: 319-352. [Abstract] [PDF] [References]  

JENNIFER LEE

The Salience of Race in Everyday Life: Black Customers' Shopping Experiences in Black and White Neighborhoods
Work and Occupations 2000 27: 353-376. [Abstract] [PDF] [References]  

WILLIAM FINLAY and JAMES E. COVERDILL

Risk, Opportunism, and Structural Holes: How Headhunters Manage Clients and Earn Fees
Work and Occupations 2000 27: 377-405. [Abstract] [PDF] [References]  

LISA TROYER, CHARLES W. MUELLER, and PAVEL I. OSINSKY

Who's the Boss?: A Role-Theoretic Analysis of Customer Work
Work and Occupations 2000 27: 406-427. [Abstract] [PDF] [References]  

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